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Golden Door Geriatric Centre

Our Services
Resident Council

Our Resident/Family Council provides ongoing opportunities to meet with other Residents and families to discuss issues, and to learn more about health concerns and our quality care program. Getting involved in the Resident/Family Council is an excellent way to participate in planning and making recommendations.

Accomplishments of the Resident/Family Council have included approving the Resident’s Bill of Rights, hands-on gardening projects, supporting new pets and increasing choice of menus.

Requests and/or recipes from Residents/Families for a particular food item are provided to our dietitian who develops the nutritional balanced meals. Resident/Families are encouraged to share their “family recipe” which the staff will prepare on Resident Choice days each month. As well, with the Resident’s permission, the Resident’s name is posted with their recipe on the menu board and in the Resident/Family newsletter.

Meetings are held at least quarterly, and the time alternates between afternoons and evenings. Resident Council meetings include Concerns/Issues/Compliments to assess Resident/Family satisfaction with the services provided. Resident/family participation is encouraged and suggestions for improvements are welcome. All concerns/compliments/suggestions received are discussed with department managers.