| Quality Care
Golden Door Geriatric Centre provides a nurturing environment
for elderly people requiring professional nursing care.
Our Quality Care program supports Residents’ health
needs, in a home-like setting, promoting personal dignity,
safety, companionship, meaningful activity, and enjoyment
Under the supervision of the Care Coordinator, professional nursing services are provided by Registered Nurses, Licensed Practical Nurses, and Health Care Aides.
Individual care plans are developed to address ongoing needs. Information we gather from you on the pre-admission visit and information you give us on admission are used to develop your initial care plan. You and your family are encouraged to be part of your care planning process. If there is information regarding your care/services let us know at any time so we can adjust your care plan. A care conference will be scheduled within eight weeks after admission and annually thereafter or more often if required. You and your family will be asked to attend the care conference along with nursing staff, recreation staff and dietary staff. The Dietician, Occupational Therapist, Physiotherapist, Pharmacist and your Doctor may not be in attendance but will provide a written summary. Feel free to discuss any concerns about your care at this time or at any other time with a Registered or Licensed nurse.
Our Medical Director is responsible for the overall
medical care of Residents, which is provided by three
physicians. Each physician has a group of residents
for whom they are responsible and are on call for those
residents at all times. Physicians visit regularly to
assess residents and prescribe treatment. All physicians
have access to hospital care for residents as needed.
Health Care Aides provide personal care to Residents
24 hours per day, and support with activities of daily
living including bathing, grooming and personal care.
Health Care Aides provide encouragement
and assistance with eating, supporting Residents’
enjoyment of meals.
Residents and families are provided with support in
the processes and adjustments involved in becoming a
new Resident. Our Resident Services Coordinator (RSC) is responsible for ongoing
liaison for families, Public Trustee and community organizations,
and to provide emotional support for Residents and their
families. The RSC facilitates Resident Care Conferences,
and Resident/Family Council meetings, and ensures that
any concerns or recommendations are addressed.
Our Staff Development Coordinator is responsible
for the education and training needs of staff. Regular
educational sessions are provided to staff on caring
for the elderly. Staff are provided with continuing
education related to our Resident Bill of Rights, infection
control, skin care, safety measures, least restraint
policies, meal time assistance, dementia care and fire
safety. Staff members are also supported to attend external
educational workshops, seminars and conferences.
Our Recreation Program runs 7 days a week, daytime
and evening. Activities are designed to enhance Residents’
interests and abilities, to promote companionship and
enjoyment. Activities include group fitness, craft program,
baking, music, games, birthday parties, BBQs and Resident/family
events. One-to-one programs include visiting, music
and pet therapies, and sensory stimulation. Group outings
provide wheelchair transit and support.
Church services are held regularly, on a rotational basis
by the different denominations in the Fort Garry area.
Church representatives visit regularly, and visiting
is arranged to meet individual needs.
Occupational therapy is provided weekly to assess Residents’
needs for transfer and mobility assistance. The therapist
may recommend exercise programs, walking and seating
support equipment such as walkers, canes and wheelchairs.
Referrals may also be made for Speech Language Therapy and Physiotherapy.
Meals, and snacks, are prepared from basic ingredients
in our kitchen. We serve three tasty, well-balanced
meals and three nutritional snacks each day. All are
designed to provide optimal nutrition and enjoyment.
A range of diets are available, and are guided by our
Registered Dietition. Working closely with the Director
of Care and the Food Services Manager, she provides
for the nutritional care and support for each Resident.
& Laundry Services
Housekeeping services are provided and maintain a high
standard, enabling Residents to live in a home that
is comfortable, clean and safe. Laundry is done on site
by the staff at Golden Door, unless the family prefers
to do the laundry at home. All clothing and bedding
brought into Golden Door should be machine washable
and dryable. Staff members participate on our continuing
quality improvement teams, and assist in the planning
and monitoring of our quality services.
We arrange for a number of optional services to accommodate
Residents. These services involve an additional cost.
- Podiatry - A podiatrist comes in every six weeks to service the Residents. Prior to this service, the Resident must consent to treatment, and a consent form is required to be signed. There is an additional charge for this service.
- Hearing and Vision Services – The Team Leader will arrange hearing and eye examinations for the Resident, if requested or required.
- Hairdressing/Barber Services – A licensed hairdresser is available to provide hairdressing/barber services twice per week. Services include perms, cuts, wash
and set, colours, and beard trims. The salon provides
a sociable milieu for the enjoyment of Residents.